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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Leon Rupert

August 21, 2024

5  out of  5
rating by Leon Rupert
"I am sorry I don't remember thier names but you're other agent in the front office and youre receptionist are 2 exceptional people. They both bend over backwards to ensure me as a customer are happy. I have never ever been disappointed coming in there. They are awesome. The lady in the front office did a superb job today helping me to reconfigure my insurance. They insure I will return. Thank you"
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Melissa Wangemann

March 2, 2024

5  out of  5
rating by Melissa Wangemann
"Taylor was well informed and fun to work with in reviewing our insurance coverage."
We responded:
"Thank you for your feedback, Melissa! It's fantastic to hear Taylor provided a great mix of professionalism and fun during your insurance review. We aim to make each interaction informative and enjoyable. We appreciate your choice to work with us and look forward to serving you in the future! - Brandon"
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Sherell Jackson

February 29, 2024

1  out of  5
rating by Sherell Jackson
"The absolute worse! I am being overcharged for the month of March due to a system change on their end, underwriting being behind, my vehicle being totaled out ( not at fault), and getting a new vehicle !!! 404 FREAKING DOLLARS??? ARE YOU KIDDING ME????? Sends me a breakdown of the bill FINALLY and it makes no sense!!!! NONE!!!! Oh and don't waste your breath asking to speak to the billing department because you will NOT be transferred!! (This is by design) The only department that can BETTER explain AND/OR CORRECT IT!!! The SECOND I find someone else I am getting RID of STATE FARM!!! They don't care about me , only my 404.00!!!"
We responded:
"We are genuinely sorry to hear about your frustration with your recent experience. We take your feedback seriously. Please feel free to reach out to us, as we are committed to making sure that your concerns are thoroughly heard. - Brandon "
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Victoria Munoz

December 7, 2023

5  out of  5
rating by Victoria Munoz
"Super easy and friendly! Glad I switched!"
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Earlene Snook

December 6, 2023

5  out of  5
rating by Earlene Snook
"Brandon and his crew is the best. I highly recommend them"
We responded:
"Thank you, Earlene, for sharing your wonderful review! We sincerely appreciate your recommendation of our State Farm team. We’re happy to have you as our Good Neighbor! – Brandon "
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BlackWater Betta

July 26, 2023

5  out of  5
rating by BlackWater Betta
"The staff are absolutely amazing. They dont try to over sell you. They take the time to understand what is important to you and your family, then find the best policy that will cover all that is important to you. Home, life, auto...they got you. Taylor and Tamara are the absolute best 💯"
We responded:
"Thank you so much for this amazing 5-star review! We understand that taking the time to listen is the foundation of any strong relationship, and Taylor and Tamara are some of the best at that! I am glad you had a positive experience with our office, have a great rest of your summer! - Brandon"
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Cindy Markley

July 20, 2023

5  out of  5
rating by Cindy Markley
"Great place and Great People to do business with. Looking for new insurance don't hesitate to reach out to them."
We responded:
"Cindy, thank you so much for leaving this 5-star review! I’m so glad my team and I were able to assist you with your insurance needs. Likewise, if you have any questions, reach out to us! We are happy to help. –Brandon"
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Elizabeth De Leon

June 2, 2023

5  out of  5
rating by Elizabeth De Leon
"I was in search for new car insurance. I contacted Brandon and his team. Brandon helped get me a quote within minutes of getting my information. He literally cut my car insurance payment in half from what I was currently paying. Should have made the switch months ago. Him and Taylor made this simple and convenient all over the phone. Highly recommend State Farm and contacting Brandon and his team to set you up."
We responded:
"Thank you so much for taking the time to share your experience with us, Elizabeth! It was a pleasure to assist you in finding the proper car insurance coverage at a significantly lower cost. It's our goal to provide our customers with excellent service and help them save money. If you ever have any questions or need further assistance, please don't hesitate to reach out. Welcome to the State Farm family! Best, Brandon Aldridge "
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Jim Davies (Kimo)

May 12, 2023

5  out of  5
rating by Jim Davies (Kimo)
"Recently switched from Farmers insurance where I had insurance for many years. I am saving money on all of my policies and was able to add policies for other recreational type vehicles with ease. The transition was seamless, Taylor made it very simple and explained the cost difference. She also provided me a very simple way to cancel my Farmers policies and therefore received refunds on unused time on the policies. It was all very simple which I greatly appreciate as dealing with these types of protection is difficult for to get done in a timely easy manner. Thank You StateFarm an Brandon's team."
We responded:
"Jim Davies (Kimo) Thank you so much for taking the time to share your experience, and welcome to the State Farm family! We're delighted to hear that our team, particularly Taylor, provided you with a smooth transition from Farmers Insurance and made the process simple and hassle-free. If you have any further questions or require assistance, please don't hesitate to reach out. We're here to help you every step of the way."
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Johnny Bell

May 10, 2023

5  out of  5
rating by Johnny Bell
"I highly recommend Brandon Aldridge and State Farm Insurance team, they're friendly and easy to work with. We saved over a thousand dollars on our home and auto by making the switch to State Farm. Give Brandon a call today!"
We responded:
"Thank you so much for your feedback, Johnny! It brings us immense joy to know that we were able to assist you and your family in finding savings on your auto and home insurance. Feel free to reach out to us whenever you need to discuss your coverage. Looking forward to our next conversation!"
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T. Aguilar

April 25, 2023

5  out of  5
rating by T. Aguilar
"I recently made the decision to switch providers due to the constant increase every renewal with my previous carrier. Brandon and his staff are very down to earth, personable and they know their stuff. Not only am I saving money but I feel like I am a person to them and not someone they see as their next paycheck. They all genuinely take an interest in learning more about my family and myself. Thank you to all at Brandon Aldridge State Farm for going above and beyond."
We responded:
"Thank you for taking the time to leave us such a positive review! We are thrilled to hear that you are happy with the switch to our office and that our team was able to provide you with the level of personalized service that we strive for. It's great to know that we were able to save you money while also making you feel valued as a person, not just a policyholder. We look forward to continuing to serve you and your family in the future. Thanks again for choosing Brandon Aldridge State Farm!"
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Lucas Nunes

December 14, 2022

5  out of  5
rating by Lucas Nunes
"Good service."
We responded:
"Thank you, Lucas, for the generous 5-star review! We are glad we were able to assist you with your insurance needs! – Brandon"
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S.Denise Rogers

November 14, 2022

5  out of  5
rating by S.Denise Rogers
"The young lady that assisted me was very helpful and professional. She most definitely deserves a 10"
We responded:
"Hi Denise, thank you for the kind words and the 5-Star review! I am glad that my team was able to assist you while providing you with a good experience. Have a great summer! – Brandon "
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Marsha Penrod

November 13, 2022

5  out of  5
rating by Marsha Penrod
"Great service at Brandon's State Farm office while helping us with our insurance needs. Thank you, Brandon, Tamara and Shannon."
We responded:
"Hi Marsha, we appreciate your kind words and your 5-star review! The team sends their Hellos, and we hope you have an excellent summer! – Brandon "
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Carey Jordan

November 2, 2022

5  out of  5
rating by Carey Jordan
"I contacted State Farm-Brandon Aldridge, Agent office for price quotes on vehicles and home. Casey was so easy to work with and prompt with getting back to me on quotes. When I met with Casey to switch to State Farm she made everything so quick and easy. Highly recommend!"
We responded:
"Thank you, Carey. So glad we could make this process an ease for you and find you great rates on your auto and home insurance."
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Julie Hatcher

October 4, 2022

5  out of  5
rating by Julie Hatcher
"You know these people were wonderful and quick to help me. They took the time to explain everything to me and gave me all of my options to cover my needs and made great recommendations to get everything covered and make sure I was happy with my choices. I recommend them highly."
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Melissa Hund

August 15, 2022

5  out of  5
rating by Melissa Hund
"Casey was a lifesaver! After dealing with another insurance company trying to charge me $820 for my renewal period in Sept. for adding my daughter and a used/paid for vehicle to the policy this month. They had no explanation as to why so much except for "adding so late in the first policy period". Casey literally saved me SO much money, very helpful, patient and friendly! 10/10 for sure recommend!"
We responded:
"Thank you Melissa. So glad we were able to help you save so much on your auto insurance."
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Danny Mac

July 18, 2022

5  out of  5
rating by Danny Mac
"Casey Vigus signed us up for auto/renters/life insurance back in 2013! We have been very happy with Statefarm! Highly recommend them, and thank you so much for everything you guys have done!"
We responded:
"Thank you and we appreciate your continued loyalty to State Farm."
Profile photo of Adrian Martinez

Adrian Martinez

July 18, 2022

5  out of  5
rating by Adrian Martinez
"Loved working with Casey and getting great rates on Auto and Home Insurance. Fast responding and best customer service hands down! If you need auto, home or life insurance definitely talk to Casey!"
We responded:
"Adrian, We are thrilled the Brandon Aldridge State Farm Agency Team was able to find great coverage for your Home insurance and Auto insurance needs. Thank you for supporting our small business!"
Profile photo of De'Avion Emerson

De'Avion Emerson

July 18, 2022

5  out of  5
rating by De'Avion Emerson
"I am a new customer, and the State Farm team has made sure that I am welcomed and comfortable with them. When I first started services with them, the representative was very helpful.. she even made sure to give me a call back after work to finish our progress out. I really appreciate how helpful and welcoming this team is!!"
We responded:
"Thank you De'Avion for trusting us with your insurance needs! It’s a pleasure to serve you and your family."
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Ashley Derenne

May 9, 2022

5  out of  5
rating by Ashley Derenne
"THE best customer service experience. Casey helped me save about $45/month in literal minutes. ❤️❤️"
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frank pancoast

May 3, 2022

5  out of  5
rating by frank pancoast
"Very professional and experienced agents...they will explain everything to you before you decide..if you need great insurance agent go there you won't be disappointed.. State Farm is the Best!..."
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Raven Barber

March 2, 2022

5  out of  5
rating by Raven Barber
"Literally lowered my insurance by half....."
We responded:
"Thanks Raven, we appreciate your business and support!"
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Just Me

February 7, 2022

5  out of  5
rating by Just Me
"We came in to get homeowners and auto insurance and everyone we spoke to was very friendly."
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Erika S

February 7, 2022

5  out of  5
rating by Erika S
"Great customer service. Everyone is always friendly and helpful! Thanks!!"
We responded:
"Thank you Erika for trusting us with your insurance needs. From all of us at Brandon Aldridge State Farm!"